WEEK 1
Process design workshop and stage definition
DELIVERABLE
Your CRM reflects the tool it came with, not the way you sell. That makes every pipeline number a guess. This turns it into a system you can read.
SCOPE
Named for what the buyer has done, not what you are hoping they will do.
A deal cannot move until something real has happened. This is what makes a forecast mean anything.
Deal source, competitor, loss reason, next step and date. Enough to see patterns, few enough that they get filled in.
Tasks created, activity logged, reminders fired, without you thinking about it.
Conversion by stage, pipeline coverage, and where deals go quiet.
Your existing deals moved across and tidied, so you start from a true picture rather than a messy one.
TIMELINE
Process design workshop and stage definition
Build, properties and automations
Migration, reporting and training
The CRM Build works best alongside the Sales Playbook, which defines what each stage actually requires before a deal can move.